Privacy Policy
Last updated: October 2026
This policy explains how Laboratory H, Inc. (“lab.h”, “we”, “us”) handles information collected through this website, www.lab-h.com.
Information we collect
- Information you send us. When you submit the contact form or email us, we receive the details you provide, such as your name, company, business email address, and project description.
- Technical information. Our hosting provider may record standard server log data, such as IP address, browser type, and pages requested, to operate and secure the site.
This website does not use advertising cookies or sell personal information.
How we use information
- To respond to inquiries and prepare quotes
- To communicate with you about a project you have asked us about
- To operate, maintain, and secure the website
Files and sensitive information
Please do not submit documents containing personal information or protected health information through the website form. If a project involves such material, we will agree on an appropriate transfer method and any required agreements before files are exchanged.
Sharing
We share information only with service providers that help us operate the website and our business communications, such as hosting, form handling, and email, and when required by law. We do not sell or rent personal information.
Retention
We keep inquiry information for as long as needed to respond and to maintain business records, then delete it or remove identifying details.
Your choices
You may ask us to access, correct, or delete the personal information you have sent us by emailing info@lab-h.com.
Changes
We may update this policy from time to time. The date at the top of the page shows when it was last revised.
Contact
Questions about this policy can be sent to info@lab-h.com.